Privacy Policy - Gardener Covent Garden

At Gardener Covent Garden, we prioritize the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Identification Information: Name, email address, phone number, and address.
Service Information: Details about the gardening services you request.
Payment Information: Credit card details and billing address.
Usage Data: Information on how you use our website and services.

How We Use Your Information

Your information is used for the following purposes:

Service Delivery: To provide and manage the gardening services you request.
Communication: To respond to your inquiries and send important updates.
Improvement: To enhance our services based on your feedback and usage patterns.
Security: To protect against unauthorized access and ensure the integrity of our services.

Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and is accessible only to authorized personnel. We regularly review our security practices to ensure your information remains protected.

Cookies and Tracking Technologies

Gardener Covent Garden uses cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and improve the functionality of our site. You can configure your browser to refuse cookies or alert you when cookies are being sent.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:

Service Providers: Trusted third parties who assist us in operating our website and conducting our business.
Compliance with Laws: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request access to the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data under certain conditions.
Opt-Out: Opt-out of receiving marketing communications from us.

How to Exercise Your Rights

To exercise any of your rights, please contact us through the appropriate channels. We will respond to your request in a timely manner.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will delete it immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.